Category Archives: Leadership

DURGA PRAKASH KONE TO DRIVE COMAKEIT’S GLOBAL SALES & ECOSYSTEM STRATEGY AS EVP & HEAD OF GLOBAL SALES

BAARN, Netherlands, 17-Sep-2018 — /EPR Management News/ — coMakeIT strengthened its executive management team through the addition of Durga Prakash Kone, as Executive Vice President & Head of Global Sales. Durga is a seasoned technology professional with an outstanding track record of enabling the success of various globally renowned IT businesses.

Over the past two and a half decades, Durga held senior leadership roles at Tech Mahindra, HCL Technologies, Satyam, and Intelligroup (NTT Data), and was instrumental in scaling their business across North America, EMEA, APJ, and India. His core competencies include Strategic Sales, Business Development, Channel Sales, and building product partner ecosystems. In his previous assignment, Durga played a key role in building the SAP Alliance & Ecosystems business globally for Tech Mahindra.

As EVP & Head of Global Sales, Durga will drive coMakeIT’s Global Sales & Ecosystem Strategy. Speaking on the occasion, he stated:

“coMakeIT is ideally positioned to leverage the challenges and opportunities of digital disruption. With its unique co-creation model of building software IP, and a strong portfolio of product engineering and application modernization services, coMakeIT is on the cusp of exponential growth, and I am excited to be a part of its next phase of evolution.”

With its exclusive focus on serving the continuously evolving needs of software-driven businesses, coMakeIT is relied upon as a strategic partner by numerous innovative software companies from Netherlands, UK, and Australia, in diverse domains including BFSI, Logistics, Fleet Management, ERP, and Education etc. coMakeIT is investing to build and further enhance its capabilities in application modernization, which has enormous potential across varied domains and geographies including ANZ, and North America. coMakeIT also offers advanced capabilities in emerging technologies, which help its customers accelerate their product innovation and reduce the risk of technology adoption.

SOURCE: EuropaWire

Euro Staff Solution: First 2 Employees are on Us

Euro Staff Solution: First 2 Employees are on Us

LONDON, 03-Jul-2018 — /EPR MANAGEMENT NEWS/ — Are you not tired of receiving promotions only for usual, not-so-important things? How many tooth pastes or photo shoots does one need? Ever wonder why the important things in your professional life are not on offer? We asked ourselves the same questions and we think it is not fair to get free stuff only for your personal life. Businesses love freebies as well! We, at Euro Staff Solution, want to balance the ”free offer” market and thus we are offering 2 recruited employees, free of charge for your business.

Because we are good at what we do and we are confident about it, if you are not satisfied by the first two employees, you can end the collaboration. No hard feelings. You risk nothing.

As every offer goes, you have to give something back (in a matter of speaking). So here is the fine-print: you have work with us on a project where we provide you with a minimum of 10 employees. And there is more… we are limiting this offer to a specific time, namely until the end of August 2018.

Now that you have all this information, and information is power, we must ask: what will you do with such power? Will you take advantage of this opportunity or will you just let it pass?

Let us get a few more objections out of the way. You might ask yourself, with so many recruitment and employment agencies out there, why should you choose our services. Here are a few reasons:

  • We have the Experience and Expertise – Euro Staff Solution has been in the recruitment business for over 15 years. During that time we have had over 1,200 successful partnerships with companies from all over the world and finding jobs for over 10,000 people
  • We have the Intelligence – our staff is made of HR experts who are very passionate about what they are doing and have an in depth knowledge of the labour market and jobseeker psychology.
  • We have the Numbers on our side – 92% success rate in placing candidates and over 80% opt to extend the employment contract with their employer
  • We have the Talent Pool – our database has over 450,000 active job seekers. From unskilled workers, maids, constructors to quality managers, our candidates are from all industries and of all experience levels.
  • We give you Quality Guarantees – if you decide that the person chosen does not meet the requirements, within the established warranty period, we will recruit another candidate, with no additional cost for you and in the same conditions set by the collaboration contract.

You might think that hiring us to do the recruiting for you will cost you an arm and a leg. It won’t. We’re not cheap, but neither is the quality of our services. And when you do the math, taking every aspect into consideration, you will see that you are actually saving money if you choose Euro Staff Solution. What business does not appreciate saving money?!

So only one question remains: does your company need new employees? If the answer is yes, complete the registration form found on https://www.eurostaffsolution.com/workforce-now-ew/ and stop wasting time and money!

SOURCE: EuropaWire

PEGGY DEL FABBRO, CEO OF M. DAVIS & SONS, APPOINTED TO WOMEN’S ENTERPRISE FORUM LEADERSHIP TEAM

The Women’s Enterprise Forum Serves as a Strategic Advisor to the Women’s Business Enterprise National Council

Wilmington, DE, 2018-Mar-15 — /EPR MANAGEMENT NEWS/ — Peggy Del Fabbro, CEO of M. Davis and Sons, Inc. has been appointed to 2nd Vice Chair of the Women’s Enterprise Forum, which serves on an advisory capacity for the Women’s Business Enterprise National Council (WBENC), the nation’s largest certifier of women-owned businesses and leader in women’s business development.

The Women’s Enterprise Forum provides opportunities for WBENC-Certified Women’s Business Enterprises (WBEs) to represent the voice of all women’s business enterprises and engage in networking and development activities with other WBEs, member corporations and government entities.

As 2nd Vice Chair of the Women’s Enterprise Forum, Peggy will assist in leading the Forum’s primary initiatives to provide input and feedback on WBENC programs and other matters at the direction of the WBENC Board of Directors. A leader in her company and in her community, Peggy values the opportunity to be involved with WBENC at a national level.

To learn more about the Women’s Enterprise Forum, visit http://www.wbenc.org/womens-enterprise-forum/

About WBENC
WBENC is the largest third-party certifier of businesses owned, controlled, and operated by women in the United States. WBENC partners with 14 Regional Partner Organizations (RPOs) to provide its world-class standard of certification to women-owned businesses throughout the country. WBENC is also the nation’s leading advocate of women-owned businesses and entrepreneurs. Throughout the year, WBENC provides business development opportunities for member corporations, government agencies and more than 14,000 certified women-owned businesses at events and other forums. Learn more at www.wbenc.org

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Benevolent Capitalism 4 Day Class by Gary Douglas, Steven & Chutisa Bowman, Dr Dain Heer in Venice, Italy

Houston, USA, May-26-2017 — /EuropaWire/ — Business innovator, Gary Douglas warns, “You cannot afford to ignore the demand for benevolent business.”

International speaker and vocal advocate of Benevolent Capitalism, Mr. Douglas is concerned that many individuals and businesses are stuck in an outdated idea of capitalism, and are failing to adapt their practices to better meet the new consumer mindset:

• 96% of consumers believe it is important for companies to have good social and environmental policies. (Digital Reason)
• 33% of all consumers actively seek out and purchase goods because of responsible corporate practices. (Unilever)
• According to the Unilever CCO, “This research confirms that sustainability isn’t a nice-to-have for businesses. In fact, it has become an imperative.”

Mr. Douglas is teaming up with some of the world’s leading Benevolent Capitalism experts to bring the concept to business leaders and other individuals around the world, through a series of public and live-streamed seminars.

“Capitalism has been relegated to ‘where’s my share of the pie?’ and ‘how I can get what I need when I need it’. This is a very destructive way of manipulating capitalism”, Douglas explains. “Consumers have noticed, and are becoming more particular in their spending choices, as a result.”

“I hear a lot of people say ‘Can capitalism really be benevolent?’ but this is because of the limited points of view business has been operating from recently”, Douglas says. “When capitalism was first created back in the 1700’s, it was supposed to serve the masses; to create more for all of us. In fact, capitalism is really about how to create more money and more possibility in our life.”

“When we return to that viewpoint of more possibility and choice, it becomes a different narrative”, he adds. “Now is the time for all of us to recognize the power of capitalism and how it can be a catalyst for positive change and different possibilities.”

Benevolent Capitalism 4 Day Class

Hosted by Gary Douglas, Steven and Chutisa Bowman, Dr Dain Heer

30 June – 3 July, 2017
Hotel Ca’ Sagredo
Venice, Italy
or via global livestream

More information www.benevolentfuture.com

SOURCE: EuropaWire

BUSINESS OWNERS: KEEP THIS CRISIS CONTROL DIRECTIVES IN YOUR FILES: LESSONS FROM UNITED AIRLINES

San Diego, CA, 2017-Apr-18 — /EPR MANAGEMENT NEWS/ — Every company has a crisis from time to time. If the company is small or medium in size, one crisis can take it off the map. Here are some directives that will get you through your next one; share it with your senior staff and don’t read it ‘after’ the event occurred, this should be in memory lest you compete with United for news space.

1. TRY TO RESOLVE IT WITH SOMETHING THAT COMES EASILY TO YOU, THAT YOUR CUSTOMER VALUES. Whatever business you are in, you get your goods or services wholesale (free flights, even on a standby basis). Try to resolve the problem by offering something that has a high perceived value but is not so dear to you that it creates a large loss. The customer is ‘not’ always right, but the customer can write something about you on Yelp and, as it hurts you more to respond, they will ‘seem’ right to the public, who will only read one side of it all.

2. AVOID CALLING THE POLICE (of any kind) FOR A NON-CRIMINAL INCIDENT. Once you try to make the police force your own, and they step in with people who are trained to control others, you will have alienated your client past the point of no return. Worse yet, if the person flails and touches a police officer, he or she now gets a criminal record thanks to you and believe me, you will pay dearly for that. As stupid goes, this is the most stupid move a company can use against a client when the company is not at threat. A disagreement is never resolved when one party is fully armed and the other is afraid of arrest.

3. SHOW THEM WHO THE MANAGEMENT REALLY IS, AND DEMONSTRATE COMPASSION FOR THE SITUATION. If your story makes it to social media, the first response from the CEO should be an instant public apology. The public needs to think of him or her as a nice, warm, empathetic individual who just had the bad luck of hiring someone who had no common sense. Mistakes happen. The public forgives you. If, on the other hand the CEO makes a bad impression or supports his or her staff, regardless of their poor choices, then people will fear the company and avoid it all costs. Do you understand?

4. DO NOT ANGER A CUSTOMER AND THEN ACCUSE HIM OR HER WITH BEING BELIGIRENT. This is a common tactic used by the police to arrest persons. Lawyers use it at trial all the time. You say something inflammatory, the person reacts, and you try to show the jury how unreasonable they are. This is dangerous behavior. Unless you have the powers of arrest, you shouldn’t do something to further anger your customer. If you have an angry customer, you should do everything you can to get them to a reasonable and calm state. The easiest way to do so: Offer something up front, then dine or have drinks with him or her in a casual manner and work out the rest. Using this system you may create the most loyal customer (who refers you business) when you are finished. People understand errors occur: it’s how you handle them.

5. IF YOU CAN’T SAY ANYTHING EMPATHETIC KEEP YOUR MOUTH SHUT. A client/customer may upset you. They are in a heated state due to what happened. Don’t get offended. Many of them don’t even mean what they say in the heat of the moment. If you can avoid internalizing the person’s comments, try to mentally experience the situation from their point of view. The easiest way to do it is not to think of them, but to think of one of your parents, your spouse, or your best friend having gone through this and how you would respond. Now do this with your client.

6. BE CAREFUL WITH YOUR WORDS AND POSITIONING OF YOUR FIRM.
It’s easy to say and do what you want when you have a golden parachute. However, a corporation’s reputation is largely based on the philosophies of the CEO when it comes to customer service. Remember the corporation took care of you and your family when you were looking for a career or opportunity. Now, it needs ‘you’. Do everything with all the integrity the company deserves, even if you have to bite your lip in doing so.

7. MAKE CONTACT WITH THE AGGRIEVED PARTY ASAP. Call the person, arrange a personal contact and work things out. Do not let it get to the media or to a lawyer’s office. Let the person hear from you and know that you care. The difference it will make is phenomenal. It does not matter that you are on vacation when it takes place or even sleeping. You are better off losing a night’s sleep than months of sleep in the future while your and you company’s reputation are in the balance. Don’t just contact the party, make this up to them. For example, in the United Airlines’ case, I would have put Dr Dao on a private jet asap, with a limousine waiting at the other end. The scenario would have turned out very differently.

8. WORK IT OUT BEFORE IT BECOMES A LAWSUIT.
If a situation is so out of control that a lawyer has been hired or litigation is threatened, resolve it immediately through opposing counsel. Negotiate and work out a settlement or understanding of some sort. Keep the settlement confidential if you have to, or be generous and go public with it; especially if you are in the wrong. The worst thing that can happen in this case is what happened with United Airlines: the lawyer was enjoying free national airtime to say what he wanted.

If a lawyer has been hired, you did not follow the rules above very well. Once the legal game is in play, in will only serve to infuriate the customer more and the legal game is all about sides. At this point, hope the party has a reasonable lawyer as you can no longer directly communicate with the person. Litigation is one of the worst diseases a company can catch, avoid it at all costs.

We hope your next crisis is averted rapidly and wish you the best!

________________________________

Steven Riznyk is the CEO and senior litigator of San Diego Biz Law, a crisis-negotiator, and business strategist who is hired to analyze and resolve complex and crisis issues worldwide. He can be reached at 619-793-4827.

SanDiegoBizLaw.com
Contact: Amanda Berkshire
San Diego: (619) 793-4827
Email: ab@Worldwide-Press.com

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Vivier Chief Executive, Luigi Wewege Announces New Book: The Digital Banking Revolution

AUCKLAND, NEW ZEALAND and COLUMBIA, SOUTH CAROLINA and MADRID, SPAIN, 2016-Dec-21 — /EPR Network/ — Luigi Wewege’s latest book, The Digital Banking Revolution, shares his inside perspective on how financial technology companies are rapidly transforming the traditional retail banking industry through disruptive innovation.

In The Digital Banking Revolution, Wewege provides a look at how over the past decade financial service innovations have contributed to a completely new way in which customers are able to bank, threatening the status quo of traditional retail banks, and redefining a banking model which has been in place for generations.

Luigi’s book presents the ways these new technological advancements have facilitated the rapid emergence of digital banking firms and FinTech companies, leading to established banks being forced to swiftly increase their pace of digital adoption to stay relevant, and stop mass client attrition to these agile financial start-ups.

“These threats come at an inopportune time for banks due to mature markets currently experiencing stagnant growth. This coupled with decreasing profit margins due to the competitive pricing of new entrants, and financial customer loyalty becoming ever increasingly more tenuous,” said Wewege.

Supported by numerous illustrations, the book spans a diverse range of topics from big data analytics and mobile payments to the evolving behaviors of financial consumers. The Digital Banking Revolution concludes with Luigi providing his predictions in the book’s final chapter, which is titled The Future of Banking. In this chapter, he outlines how he believes financial services are likely to evolve, and be conducted going forward.

The book is currently available for purchase online at Amazon.com in Kindle and paperback versions, as well as being offered via a number of other major online booksellers. To learn more about the author – Luigi Wewege and his new book, The Digital Banking Revolution, please visit: www.digitalbankingrevolution.com.

ABOUT LUIGI WEWEGE
Luigi is the President and CEO of Vivier Group, a multinational financial group of companies, providing its services worldwide through representation in jurisdictions across Africa, Asia, Oceania, Europe and South America. Outside of Vivier he serves as the Non-executive Chairman of Nikau Global an international trade and development firm, as Partner/Director of Palmetto Global Ventures a bespoke financial management consultancy firm, and is an invited member of Boston, Massachusetts based non-profit the Young Entrepreneur Council. For more information, about Luigi please visit: http://www.luigiwewege.com or alternatively reach him via Twitter @luigiwewege.

Media contact:
Brandon Hopkins
Email: info@digitalbankingrevolution.com
Phone: 803-404-4851
Web: www.digitalbankingrevolution.com

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DAN GRACE JOINS SKILLSTORM AS EVP, OPERATIONAL SERVICES

Expands division to tie tools to ROI for customers

Charlotte, N.C., 2016-Nov-15 — /EPR Network/ — Dan Grace has joined SkillStorm, an international technology services company, as Executive Vice President of the Operational Services Division (OSD). He is responsible for setting the strategic direction of the OSD including service management, monitoring and availability. His experience includes integrating processes and emerging technologies, operational oversight, project execution and tool integration across platforms including ServiceNow, Remedy, Maximo and Service Manager.

In joining SkillStorm, Grace expands the Solutions division to incorporate a services and operations management practice. In this role, he is responsible for strategy, implementation and quality delivery of SkillStorm’s operational services across all customers. SkillStorm’s OSD offers a lean, solutions-oriented model powered by SkillStorm’s Cloud Workforce Solutions (CWS) platform. CWS is a proven alternative solution to OffShore and NearShore sourcing which provides highly skilled technology and operations based resources across the globe.

dan-grace-2-2“Our core clients in the banking and financial services sectors are working to achieve organic growth while dealing with ever-increasing challenges, from regulation and compliance to information security concerns,” says Paul Moura, SkillStorm’s President. “Operational efficiency, driven by effectively implementing today’s service management tools, provides a path that allows clients to deal with those challenges and achieve overall organizational goals while maintaining high service level expectations. Dan’s experience puts SkillStorm in the unique position to provide expert guidance to our
clients in these areas.”

“Service management tools and processes are the foundation for managing the quality of IT and business services. Their impact drives the overall success of any company, enterprise wide,” says Grace. “I’m honored and excited to join SkillStorm as part of the executive leadership team. My goal is to contribute to the continued success of the SkillStorm brand, achieving our company’s vision and exceeding customer expectations.”

Grace has served more than 23 years in managed and operational services executive
leadership roles for companies including Allstate Insurance, eBay’s PayPal division and Bank of America. He holds multiple patents and patent applications in automation, monitoring, integration, knowledge management and more. Grace holds a Bachelor of Science from the University of South Florida and will be based in SkillStorm’s Tempe, Arizona, office.

About SkillStorm
SkillStorm rapidly builds and deploys IT & Operations teams with critical skills in client facilities or in one of our U.S.-based delivery centers. Founded in 2002, SkillStorm specializes in providing services on the leading edge of technology. SkillStorm teams are tasked with executing high-impact projects such as developing applications in agile environments, building mobile apps, harnessing “Big Data’s” potential and strengthening information security efforts for Fortune 1000 and fast-growing tech companies.

SkillStorm is headquartered in Fort Lauderdale, Florida and has offices nationwide: Tempe, Arizona; San Diego and Westlake Village, California; Jacksonville, Florida; Atlanta, Georgia; Chicago, Illinois; Indianapolis, Indiana; New York, New York; Charlotte, North Carolina; Cleveland, Ohio; Pittsburgh, Pennsylvania; McKinney and Plano, Texas; and Richmond, Virginia. Learn more at www.skillstorm.com.

skill-stormFor more information, contact

Andi Zitney
AZitney@SkillStorm.com
480.428.8309

 

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About Me International takes aim at rising employee stress

It costs employers billions of dollars annually.

It’s been called a “global epidemic” by the United Nations’ International Labor Organization.

And it’s a source of miscommunication, employee conflicts, absenteeism, complacency, turnover, low morale, declining productivity and other workplace problems every day at organizations worldwide.

Employee stress is a growing threat to employers, and it’s a threat that is squarely in the sights of About Me International, a provider of workforce evaluation, employee engagement and leadership services.

Joe Kiedinger, president and CEO of About Me International, is leading the Green Bay-based company in its drive to guide organizations in overcoming the negative effects of employee stress.

To assist clients with managing this challenge, About Me International has created the About Me Card. This practical tool is designed to reveal each employee’s inner drive and preferred communication practices—two elements that according to Kiedinger are essential to their fulfillment and effectiveness at work.

Kiedinger says employers can use this tool to minimize if not eliminate misunderstandings and mistreatment, which often are a source of employee stress and can quickly lead to negative emotion and negative energy.

“The danger for employers is that negative energy, if left unchecked and allowed to spread, can have a debilitating impact on an organization’s creativity, innovation and productivity and ultimately impact its bottom line,” Kiedinger says. “Employees can use information from the About Me Card to effectively manage workplace interactions and relationships by literally changing negative emotion to positive energy,”

Kiedinger says that two of the main challenges for employers are to determine whether they wish to invest in solving employee stress and, if they do, how to go about it.

“In recent years, wellness programs have emerged as a way to help employees better manage their health,” Kiedinger says. “However, when it comes to the effectiveness of wellness programs in identifying, managing and overcoming employee stress as well as negative emotion and energy, there is no conclusive data that shows that these programs have a significant, positive and lasting impact on this workplace challenge.”

Richard DuBois, director of business development at About Me International, says the company is experiencing a strong response to the About Me Card.

“We are consistently hearing from employers of all kinds that they have seen enough of the destructiveness of negative emotion and want to address it,” DuBois says. “This tool gives them a practical solution that is generating proven results with organizations including small businesses and mid-size to large corporations, as well as non-profits including schools and health care facilities.”

About Me International has created a white paper, “Wellness and the workforce—are we missing the boat when it comes to managing employee stress?” which provides insights to employers on overcoming negative emotion and energy resulting from unresolved employee stress. The white paper can be downloaded at www.aboutmecard.com/whitepaper

About Me International provides assistance and training to employers with determining their employees’ inner drive and preferred communication practices to support employee engagement and leadership effectiveness. More information is available atwww.aboutmecard.com

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M-CAT Enterprises’ CEO Anyck Turgeon Recognized by World’s Largest Organization of Anti-Fraud Professionals

M-CAT Enterprises (M-CAT) today announced CEO and global security expert Anyck Turgeon has been recognized in the 2013 Anti-Fraud Resource Guide (second edition). The guide is published quarterly by the Association of Certified Fraud Examiners (ACFE), the world’s largest organization of anti-fraud professionals. Selected amongst 65,000 active members, Turgeon is an Austin-based Certified Fraud Examiner (CFE). She has successfully fought white collar crime, globally, with tech innovation for more than 25 years.

TURGEON’S LIFETIME FIGHT AGAINST WHITE COLLAR CRIME:

From an early start in her career, beginning at the Ontario Securities Commission (OSC), Turgeon has upheld technology in the arrest of white collar criminals. It was there she discovered and worked on the largest securities fraud in Canada ‘s history, the Connacher’s Bay Street $1B “bought deals.” The scheme, orchestrated by Gordon Capital Corp. CEO James Connacher, required securities dealers to pay companies in advance for public issues.

Connacher’s mid-size investment firm became one of the heaviest financial hitters, involved in nearly every major takeover deal. Gordon Capital wooed the institutional market by accounting for 15%-70% of daily trading on the Toronto Stock Exchange and setting trading records on the American Stock Exchange. As a result of over-extending its financial position and undercapitalizing loans against massive amounts of securities, Connacher was fined, trading activities were ceased and the firm was brought down to its official disappearance in 1998. Turgeon’s technological expertise led to simultaneous engagements in fraud prevention, detection and resolution at the Toronto Stock Exchange (TSX), Thompson Corporation (TC) and Toronto Dominion Bank/Visa Center.

Turgeon credits her success to learning from the following “best leaders” on how to deter fraud and apply technologies towards prevention: George Olah (OSC), James Bailey (TSX), Joseph Oliver (OSC now Honorable Canadian Minister of Natural Resources), Gil Rémillard (former Quebec Minister of International Relations), Marc Pearl (TC), Bradley Foster (TC) and Kenneth Thomson, owner of Thomson Corporation and founder of the famous law and anti-fraud solutions WESTLAW now sold under Thomson Reuters. Inspired by their guidance, Turgeon turned her focus and career towards gaining mastery of innovative technologies.

Throughout her tech years in the United States – especially in the Silicon Valley and Silicon Hills –Turgeon has continued to improve her technological expertise to successfully help numerous victims recover from a variety of embezzlement and financial misconduct cases. CEO Eddy Coenye and elderly couple CEO Jerry Claar and his wife Roe, for example, were assisted in stopping embezzlers, recovering stolen assets and gaining punitive damages – thanks to Turgeon’s tech innovation and mastery.

Already uniquely qualified as a data management and data warehousing expert, as well as a certified fraud examiner, Turgeon is the first certified female data scientist, crowned last month. Combining her latest expertise and premier executive management training from Harvard University and McCombs School of Business / University of Texas and ongoing SANS training in digital forensics, Turgeon is taking the battle to the front line to change the fight against white collar crime with tech innovation.

“Learning one in three decision makers currently do not feel comfortable with the completeness and validity of the data they use is understandable,” says Turgeon. “The gap, unfortunately, expands for fraud fighters, prosecutors and victims,” she confirms.

As an Inmon-certified data scientist—the most sought after experts worldwide—Turgeon can leverage structured data, big data and other unstructured raw content with textual disambiguation to achieve higher analytical velocity and accuracy.

“By accessing and parsing through up to 80 percent of unutilized corporate data, M-CAT Enterprises can anticipate, identify and eliminate fraudulent activity and security breaches across the enterprise pro-actively as well as help victims secure recovery with much more compelling evidence,” explains Turgeon.

Now at the forefront of shaping the anti-fraud solutions for the twenty-first century, Turgeon and her firm M-CAT Solutions can deliver cutting edge solutions for:

– high-wealth individuals and celebrities concerned about fraud scandals;

– corporate executives and governmental decision makers interested in preventing, detecting and resolving fraud incidents promptly and efficiently;

– venture capitalists, shareholders and board members desiring broader, more efficient and more accurate risk assessments;

– defrauded leaders, retired professionals and other consumer victims requiring stolen asset recovery and seeking punitive damages.

Turgeon has been a member of the International Association of Financial Crime Investigators (IACFI) and serves on ACFE’s advisory board member. To review Turgeon’s featured interview, visit:http://www.mcatenterprises.com/Turgeon_AntiFraudResourceGuide.pdf.

To find out how M-CAT can assist you with fraud challenges call 512-547-1509 or visithttp://mcatenterprises.com/submit-a-case/ and schedule a free 60-minute consultation.

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Inventory Management Specialist Phillip Slater Releases New e-Book The Optimization Trap

In a move that capitalizes on technology’s ability to provide written works through mobile devices and financially supports community philanthropies, The Optimization Trap has been recently released exclusively in digital format. Written by inventory management expert Phillip Slater, the book is now available on Kindle, Kobo, Nook, iPad, Sony, and other e-readers. Mr. Slater’s previous books were published in hard copy by Industrial Press, New York, the world’s oldest industrial education publisher.

Mr. Slater will donate 100% of the proceeds from this e-Book to the Initiate Action Community Fund, a sub fund of The Australian Communities Foundation (ACF), that Phillip and Mercedes Slater established in 2011 to support educational initiatives and causes.  The Australian Community Foundation (previously Melbourne Community Foundation) aims to generate and distribute philanthropic resources to address emerging social issues and to meet the needs of its communities.

“Digitally publishing The Optimization Trap achieves many goals for me: the digital format not only provides readers with more accessibility, but it costs less to purchase. Using a digital format also allows us to channel 100% of the proceeds into our Initiate Action Community Fund which supports various educational causes through ACF,” said Mr. Slater.

Following years of helping companies improve their profit and reduce working capital, Mr. Slater wrote The Optimization Trap to help managers understand why optimization programs often fail to achieve their intended results. The book exposes the pitfalls of optimization programs while offering viable solutions. Based on Mr. Slater’s years of experience in inventory management, he identifies optimization traps and illustrates how to remedy these and achieve peak performance in operations.

“Improving operational outcomes typically involves optimization. It is what managers do. However, sometimes when seeking to optimize, people take actions that, without realizing it, limit both their options and their results. This is what I call the Optimization Trap,” stated Mr. Slater. “How do you make sure that you don’t get caught in the optimization trap and, if you do, how do you get free? This book identifies the key principles to both identify and be free of the ‘trap’.”

Similar to best selling management books such as The Goal, Who Moved My Cheese, and Fish!, The Optimization Trap uses an easy to read narrative style. By using inventory management as the example, Mr. Slater is able to address familiar, realistic everyday scenarios faced by managers and discuss how to apply the principles for avoiding the Optimization Trap. This book speaks not just to inventory managers; its tips and principles are applicable to any situation where managers are seeking to achieve optimal performance in its operations.

For Kindle users, please access the ebook The Optimization Trap via Phillip Slater author’s page at Amazon.com: http://amzn.to/L9npFE

For PDF (PC or Mac), EPUB (iPad, Nook and most ebook readers) please visit:http://bit.ly/L9nusU

For more information about the Initiate Action Community Fund, go to:http://bit.ly/MhynZ1

For video of Mr. Slater summarizing a number of his books, including The Optimization Trap, please visit http://youtu.be/q762uyFFjWs

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eMaint Expands to Florida with New International Office

eMaint Enterprises, LLC, a world leader in on-demand maintenance management systems since 1986, announced recently that it has opened a new office in Estero, Florida. The Florida office is part of eMaint’s international expansion to help support its growing client base in the Southern United States and Latin America.

“This is a very exciting step for us at eMaint,” said Brian Samelson, CEO and President at eMaint. “With our global client base, the opening of our Florida office will help us better support many of our clients with operations overseas. We have clients in Florida and the Southeastern United States as well and are glad to be able to add jobs in that area. Sergio and his team set standards for excellence, and we look forward to growing this team.”

eMaint’s flagship Computerized Maintenance Management Software product, X3 CMMS, is deployed at hundreds of customer sites in 23 countries in 8 languages. Spanish-language product support is utilized by several of eMaint’s clients with bi-lingual software needs.

Sergio Plaut was promoted to Director of International Operations and will be heading up the Florida office and eMaint International. In this position, he will develop strategic markets and grow eMaint’s business across international markets while developing sales and services and providing support for customers across the region.

Prior to his promotion, Mr. Plaut, a Brazilian native with a degree in Engineering, was a consultant working for American companies who wished to do business in Brazil. During his time as a consultant for eMaint, Mr. Plaut, who is fluent in Portuguese, Spanish, and English, translated the eMaint website into Portuguese, provided sales and support services to existing and potential clients in Brazil and participated twice in a National Maintenance Show promoted by the Brazilian Association of Maintenance.

Andre Morige has been hired as an International Support Specialist and will be working with Mr. Plaut in the Florida office assisting in all aspects of eMaint international. Mr. Morige is fluent in English, Portuguese, Spanish. The Brazilian native, who has lived in the U.S. for 16 years, is currently working towards two Bachelor’s degrees in Programming and in Security at Hodges University where he currently resides in Fort Myers, Florida.

Daniel Duran has joined eMaint as a Support Specialist. Mr. Duran who is fluent in both Spanish and English will be helping support the growing base of Spanish speaking customers in the U.S. and Latin America . He provides support to X3 software users as well as acting as a product knowledge resource for internal team members.

“Opening the Florida office is a huge step for this company and I am very happy to be part of it,” said Mr. Plaut. “Heading up the Florida office will give me a chance to cross into other markets and to give more extensive support to our clients in the southern states and Latin America.”

About eMaint Enterprises, LLC
eMaint, the leader in on-demand CMMS solutions, has been providing predictive maintenance and preventative maintenance management software solutions since 1986 and was one of the first CMMS providers to develop a completely web-based “Software as a Service” (SaaS) model for more rapid implementation at a lower total cost of ownership.

Via EPR Network
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Do You Know How School Prepares You For Success?

All activities that you engage in can be training fields for success. This includes school and all of the activities associated with it including class, extracurricular activities and sports.

The most important aspect of how school prepares you for success is that it teaches you how to learn. In elementary school you learned some of the most important skills of all how to read and write. If you can read and write you can get additional information from books and you can use powerful technologies such as computers and the internet. A person who knows how to read and write has the ability to learn for the rest of his or her life.

School also teaches you how to plan, if you can put together a report you can create a business plan. If you can plan you can organize and apply information.

Socialization and Emotional Intelligence
An equally important example of how school prepares you for success is socialization or emotional intelligence. You can learn how to get along with others, to live and work with them in school. School teaches you vital social skills such as networking and working within the group or organization. It also teaches you how to live and work with those whom you might not get along with.

Through sports and similar activities school teaches you how to strive for a goal and to work with others on a common goal. It also teaches you how to win and lose.

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Increase In Leadership Training For Young Execs Seen

This is in answer to the growing demand for younger, more dynamic managers to fill in the shoes of their older and graying counterparts who are just one step towards retirement. For the young and ambitious, this is the most opportune time to enroll on this program and hone their leadership skills in preparation for a more stable and for many, an exciting future as CEOs.

Statistics reveal that among the present crop of eager young hopefuls impatient to get to the top, it is the more aggressive, and hungrier crop and more driven, thus more likely to develop into good leaders in the race to the top. The training programs offered are available on line, so there is less demand for the trainees in terms of time and effort. The programs offer tips on how to improve individual skills, managerial abilities, personality development, confidence building, decision-making, employee management and the like. While the importance of training programs cannot be overemphasized nor undermined, inherent ability to deal with situations and quick thinking should not be over looked, nor the ability to sustain grace under pressure.

The programs are many and varied. For the young and eager learners, training to be good leaders is a new and exciting world of intensive discovery about individual capacities and strengths as well as weaknesses, as well as getting to know more about people, learning more about their behavior, attitudes, idiosyncrasies and what they want remain hidden from their peers.

These programs are keyed in on young people’s ability to adjust faster than the older colleagues, and fast learning skills. Due to a highly competitive corporate world, more programs are tube din on the unorthodox, and less traveled career paths to challenge the imagination of young minds, and induce their creative and productive juices deal with their competitors.

The training programs target the younger group who think they have what it takes, but are also open to their older peers who also believe that they have more than just being driven and eager, but are more experienced and thus, have an edge over the young trainees.

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Management Training in a Bad Economy

One of the biggest mistakes many organizations make is to cut back on management training and leadership development in a bad economy. These outfits cut the resources for these vital functions at the time when they are needed most.

A company needs trained managers and real leaders most when it is facing difficulties such as falling sales and dwindling resources. Yet many management teams chose not to devote money and resources to efforts to provide these individuals. In many cases, the resources and support for managers are cut even as their workload increases.

Management training programs combined with serious leadership development efforts can help an organization cope with the challenges posed by shrinking, low morale and falling sales. An example of how such efforts can help is generating new ideas.

There are many creative, intelligent and capable people working in every organization. Many of these people have the capability to manage and lead if they are given the tools. A leadership development effort can identity those people while management training can increase their capabilities.

Such efforts save the organization money because it does not have to hire new managers from outside. It also gives the best and most capable workers an incentive to stay with the organization and commit to it its future.

Developing a pool of managers with leadership potential is also a good way to build a foundation for the economic rebound. The companies that do this will have the resources available to hit the ground running and start expanding when the economy starts growing again. History shows us that economic booms usually follow economic downturns.

There will be many new opportunities appearing in the years ahead, new technologies, new industries and new markets will appear. Organizations need leaders that can recognize these opportunities and managers who can take advantage of them. Those that devote resources to management training will reap these rewards.

Via EPR Network
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Change Management for the Future

Successful organizations do not react to change: they anticipate it and manage it. Change management does not mean controlling change, nobody can do that. Change management means being prepared for change so you can survive and succeed, in spite of it.

Designing a Successful Change Management Process

Designing and implementing a successful change management process is actually easier than you might think. All you have to do is sit down, list the changes you expect then start devising strategies for dealing with them.

The best way to do this is to get representatives of every department in organization together. Then have each of them list the changes he or she expects in the near future. Once that is done you can start devising a change management strategy to deal with the changes that are most likely.

The IT manager might note that the software you are using will soon be obsolete or that the computers will soon need to be replaced. The team could devise a strategy for purchasing and deploying the new software and equipment. It could devise a budget for purchasing it, a strategy for coping with the change over and for educating the team in the use of the new equipment and software.

Part of change management is listing all the problems a change might entail. For example bringing in new software will require you to successfully put all the data in the old system into the new. Is that possible and if so what will it take.

You can also anticipate disruptions to business and potential customer service problems. For example will the organization have to shut down while the changeover is in progress? Will that cut business and how can it be done without driving customers away. Will sales people be able to fill orders while the computers are unavailable?

Brainstorming to address these problems is the essence of change management. Once you have mastered that your organization can survive and thrive. For example you can create smart goals to convey the change management strategy to the team.

Via EPR Network
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Making Leadership Training Effective

The cornerstone of every effective leadership development effort must be realistic and effective leadership training. No large organization can survive or succeed in today’s world without effective leadership training programs.

Simply hoping that leaders develop within your team or that you can hire really good candidates for leadership is not enough. To succeed you must learn how to develop leaders in house. Developing your own cadre of leaders will always be cheaper and more effective than hiring outsiders.

Some Indications of Effective Leadership Training Programs

1. Employee engagement: people want to participate in the program because they feel they will actually learn something from it.
2. Faith in the program: management feels confident when promoting graduates of the program.
3. Increased morale: people feel good after completing the program and when participating in it.
4. Involved: the leadership training program is in line with the company’s goals. For example it is training people in the skills needed for expansion.
5. Long term: employees participating in the program feel that they will be involved in it for years. They develop a long term commitment to the company by participating in the program.
6. Strategic: the program imparts the organization’s strategy to the employees so they understand it and know how to implement it.

If your leadership training program does not fit these descriptions it is probably a waste of time and money. A good place to begin a leadership development program is with a list of Smart Goals. Sit down create goals for the company then start thinking about the kind of leaders you will need to achieve them.

Once you’ve done that ask yourself: how can I transform the leaders I have today into the people who will achieve those goals? When you have answered that question you will know how to set up an effective leadership training program.

Via EPR Network
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Management Training in Today’s World

Management training has proved to be the most efficient and most effective tool in boosting productivity and increasing employee morale.

The biggest complaint that employees have about management today is that managers do not know what is going on. Too often workers complain that the manager really does not understand the company or what we do here. He or she knows nothing about the technology, the customers, the services we provide and everything else.

Management training programs can address this need by creating leaders and managers that understand the organization and what it does. Instead of hiring people just out of college and hoping they can learn the process; an organization can give its most knowledgeable and effective employees management training.

That way it can develop a cadre of leaders that really understand the industry. Many of the most effective organizations including UPS , Wal-Mart and the United States Marines Corps have intensive management training and leadership development programs. These organizations are successful because they spend time and effort on leadership development.

More importantly their leadership teams can rely upon their managers because the managers know the organization and its goals. They know that the manager on the floor can be trusted on to make the right decisions because she knows what is going on there.

Management training can increase employee morale because employees will be much more likely to listen to, respond to and pay attention somebody who rises from the ranks. No employee will ever respect or listen to a manager who does not know what he is talking about.

Yet, many organizations are full of such managers. In some situations, employees end up training the manager. That destroys the chain of command and makes both discipline and employee morale impossible.

Setting up a management training program as a part of a leadership development effort will pay off. In particular it will pay off in the form of managers that know the business and how to succeed in it.

Via EPR Network
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Leadership Development in a Bad Economy

Quite a few organizations make the mistake of eliminating or cutting back on leadership development efforts when the economy gets bad. Leadership training programs are often the first thing to be eliminated and the last thing to be restored when the budget cuts start.

Cutting back on leadership development efforts during a bad economy is a terrible mistake. Organizations and companies need visionary leadership in a bad economy. Yet they refuse to pay for the tools needed to develop such leadership.

The challenges are greater than ever but the leaders needed to guide companies and agencies through the economic challenges may not be there. To make matters worse there could be little or no money to use to lure effective leaders in from the outside.

That means organizations will need to make due with their existing employee bases. It makes sense to give those employees the training and tools they need to become effective leaders. It also makes sense to have a cadre of trained leaders that are willing to step up and take command when the going gets tough.

Leadership development and leadership training are not luxuries. No company or organization can survive without leaders and leadership. So it makes sense for an organization to increase its investment in leadership development during a bad economy.

Such efforts will show employees that they are valued, and give the most creative and successful workers a reason to stay even if salary increases are not available. Workers who know that their loyalty and hard work could be rewarded with a leadership position are more likely to stay. Workers who think that leadership roles are reserved for outsiders will start sending out resumes.

Leadership development is vital to the survival of any organization and cannot be ignored even in today’s poor economy. Those organizations that spend money and resources developing new leaders will thrive and succeed in the years ahead. Those that do not will perish.

Via EPR Network
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Majestic MRSS Augments Greater China Presence

After Commencing full service operations in China 2008, Majestic MRSS today announced the expansion of its greater China presence. The company has opened full service offices in Taiwan, Beijing, Guangzhou and Hong Kong, in addition to its existing Regional Head Office in Shanghai.

Majestic MRSS Augments Greater China Presence

Commenting on the development, Mr. Thomas Baudin – Executive Director (China Operations), said, “with Clients increasingly looking at delving deeper into China; having a larger footprint was essential.”

The Company has also opened qualitative research facilities in all locations and enabled the Taiwan, Beijing and Shanghai Facilities with Focus Vision and AVG video streaming services. The one way mirror studios are state of the art and offer usability testing services including eye tracking as well.

Mr. Raj Sharma, Co-Founder & President, said, “We are delighted, primarily because Our Clients are happy with our ability to offer then extended and deeper coverage of the region. Once again this development is wholly Client driven.”

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MajesticMRSS Announces Three Senior Level Appointments

To support the increased demand experienced in its India operations, MajesticMRSS has announced three senior level appointments. This is another milestone in its endeavour in establishing new global structure designed to better support its worldwide clients through timely, consistent, and integrated Business Intelligence Solutions. According to Mr. Raj Sharma, the President/Co-Founder of MajesticMRSS, “The expansion of the MajesticMRSS team with these professionals intends to deliver further value to our clients. Their Industrial proficiencies & synergies, synchronised with our capabilities, should help our global client’s derive much more from MMRSS.”

Bhoorender Panwar (Regional Vice President, Delhi) previously worked with Market Xcel & Springboard Research; Bhoorender has over 12 years of experience in International business development of Business Intelligence Solutions. Commenting on this move, Bhoorender said, “It is very exciting to be a part of MajesticMRSS, which has been rapidly expanding its geographic footprint”.

Deepak Dasila (Regional Director, APAC) a seasoned Market Research Professional, has managed end-to-end deliveries of research studies for global clients across industry sectors. Deepak says, “I hope to significantly grow the Global Accounts we are currently serving & add further Strategic Accounts as well”. Deepak previously worked with IMRB International & Synovate.

Praveen Surana (Director Healthcare) with more than 16 years of accumulated experience on the client side practice, including Brands like J B Chemicals & Pharmaceuticals Ltd, Praveen will lead the MMRSS Healthcare Practice.

Commenting on this development Praveen said, “My key mandate is to increase the Pharmaceutical & HealthCare Revenues of the practice to the $10 million mark by 2014.”

Raj Sharma further adds, “These moves are a result of our extremely rapid growth in India & Oversees geographies & we expect to announce other key appointments across the region in the near future.

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